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expert assistance when you need it

Welcome to our dedicated contact area for brand partners!

Whether you need assistance with customer service, credit control, or education, our team of experts are here to help. Reach out to us via telephone, email, or live chat for prompt and professional support. We’re committed to ensuring your success and are here elevate your business together!

 

Call us   UK 01372 363 600        ROI 1800 818 555

Available Monday – Friday

 

Phone line options guide

Initial selection:

1 – Dermalogica Stockist

Followed by:

1 – Orders / My Account

2 – Customer Service

3 – Credit Control

4– Education

Please note phone line opening hours vary across options. More details below.

Struggling to book a workshop?

Dermalogica Education Team is just a click or call away!

As a valued brand partner, we’re here to support you with expert guidance, product know-how, and professional advice. There are two ways to get in touch with our Education Team:

Live chat, available Monday to Friday, 9:00 a.m.–5:00 p.m.
For quick questions or tailored support. Technical product and service queries may have a 24-hour response time. Messages sent outside business hours will be replied to the next working day.

By Phone, our team are available Monday to Friday, 10:30 a.m.–3:00 p.m.
UK: 08000 564 544 / EIRE: 1800 818 555

Voicemail sent outside business hours will be returned the next working day.

Got an order query?

Our dedicated customer service team are ready to help you.

01372 363600 – option 1, option 1

Customer service phone lines are open 8:30am – 5:00pm. Alternatively try Live Chat, located on MyAccount website.

Email: customerservice@dermalogica.co.uk

need to pay an invoice?

Get in touch with our finance team, to get the support you need.

01372 363600 – option 1, option 3

Finance phone lines are open 8:30am – 4:30pm.

Email: creditcontrol@dermalogica.co.uk