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Dermalogica

Something new is coming

We are preparing some exciting changes, and as we transition, we’ll be sharing more details in the coming weeks.
Below, our FAQs aim to cover all the finer details we know you’ll be curious about.  Please take a moment to get familiar with them.
This page will be update regularly and we will add your further queries as needed, for your reassurance.
We will also provide further instructions on how we will work with you, to support and enable the smoothest of transitions for your business as we roll out our changes.
Please subscribe to and look out for our upcoming newsletters to hear all the latest updates on this exciting development!

Frequently Asked Questions

What will happen to any existing loyalty points?

You will need to redeem any unspent points by 28th February 2026. 

I am a Klarna user, can I still use Klarna?

No, Klarna will not be a payment option on the new site. Please complete any orders that require Klarna before 28th February 2026.

When will the new site go live?

Exact dates will be confirmed soon, but in the meantime please subscribe and keep an eye out for upcoming newsletters that will contain more information.